The work was completed last Tuesday but I was so freaking mad it's taken me a week to calm down over what happened after it was done! The electrician came out last Tuesday around 8:30. He was there ready to start but had to wait for Entergy to come out and cut the wires to my house. Well, he didn't feel like waiting and goes up and cuts them himself. So the power to my house was cut around 9 a.m. Less then 15 minutes later Entergy shows up and sees that he already cut them. The guy didn't sound too happy and told the electrician he needs to make sure that he doesn't reconnect them and to wait for them. So he does the work and finishes up around 11 a.m. Right when he finishes the city inspector shows up and approves everything. He tells me that Entergy should be back out to reconnect by 2 or 3 and if they are not to start calling them. So 3 p.m. comes around and no one has come so I start calling. The first time I didn't talk to a real person, just listened to a recording that said I was due for reconnect that day. By 4:30 I called again and this time talked to a real person. He said someone would be out between 3 and 7, ok. Well, then by 7 no one had come and it was dark and we were getting pissed. I had to go pick up some dinner for us since I couldn't cook and my stuff in the fridge was starting to get a little warm. So I call again and talk to another real person and she says they don't stop til they finish all the requests for that day, so I'm like ok. We wait and wait and nothing. I called many times up until about 2 a.m. and just got recordings. So we went to bed around 2. Thank goodness it was actually kinda warm that night and not freezing cold! I was up again at 6 a.m. and got a real person on the phone again. She put in an emergency request and told me to call back at 7 a.m. when they open. So I call again at 7 a.m. and they apologize and say they don't know what happened, I filed a complaint b/c that is just unexcusable. What if my son had an asthma attack? I wouldn't have been able to plug his machine in? And I ended up losing my food in the fridge and freezer.
So anyway, around 8 someone from Entergy calls to see if someone has been out yet and I tell her no. She says they should be there shortly. Around 9:15 a guy shows up, finally. He tells me they must have just forgotten about me! It took him about 45 minutes to reconnect the wires and we were back with power by 10. And thank goodness b/c it was raining off and on and got much colder!
So the pole and box are fixed but man why can't anything ever go smooth? What a pain in the ass!
Now, all we have left is the inside ceiling sheetrock but ya know what? I'm tired of dealing with the insurance company and contractor so I'm just gonna leave it for now. I can fix most of it myself anyway.
Tuesday, February 3, 2009
Posted by Kitti at 11:18 PM